Doctor-patient communication

General Practice

Head of Institute:
Prof. Dr. med. Thomas Kühlein

Doctor-patient communication

What was it about?

In this project we were focusing on communication between patient and practitioner. High quality communication is able to decrease or prevent unnecessary medicine. Patients enter the consultation with ideas about their illness and it is essential for the doctor to reveal these through a patient-centered communication. However, there is a lack of communication training in current post- and undergraduate teaching.

What were our targets?

In a cluster-randomized study we assessed the impact of doctor-patient communication on the quality of care. In addition, simple support tools were developed to implement improved communication in the every-day practice.

Project partners

This study will be carried out by the Institute of General Practice in close cooperation with the Department of Clinical Psychology and Psychotherapy, and the Chair for Health Care Management.


  • Study Protocol ICE: “Referrals for uncomplicated lower back pain: a study protocol for a cluster parallel randomized trial of patient centered communication to improve the man-agement of acute back pain in general Practice”. Authors: Angela Schedlbauer, Larissa Burggraf, Irini-Alexia Terzakis-Snyder, Thomas Kühlein, Marco Roos; BMJ Open 2019
  • „Das versteht sich ja von selbst“ – Zur Gewißheit der hausärztlichen Konsultation als alltägliche Situation in der Versorgungsforschung. Authors: Larissa Burggraf, Stefanie Stark, Marco Roos. In: Tagungsband Fuldaer Feldarbeitstage 2019; Hitzler, R., Klemm, M.; Kreher, S.; Poferl, A.; Schöer, N. (Hrsg)
Contact Research

Institute of General Practice - Research

Dr. phil. Susann Hueber

Universitätsstr. 29
91054 Erlangen